Role
As a relationship manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full range of products, services and support, whether inclusive as part of membership or in addition to any subscription package.
Additionally I champion our members' needs within Jisc, challenging with respect to members’ requirements so that member 'voice' shapes Jisc's operational and strategic priorities.
Background
I've spent the majority of my career in education. This includes three years as a senior programmer analyst at the Belfast Education and Library Board and 11 years at the Higher Education Academy with my most recent role as academic development officer focusing on science, technology, engineering and mathematics (STEM) teaching development grants and pedagogic journals.