Further support for security certificate automation

Contact us if you have concerns about your security certificate automation. We will do our best to provide guidance or direct you to the appropriate resources.

We will help with as many issues as possible but certain requests may fall outside our scope of support.

We aim to release a revised version of this toolkit in future, including more technical direction on automation.

If you would like to find out more about the service or have any other queries, please get in touch at certificates@jisc.ac.uk.

Certificate service

If you are a member of the public sector, our certificate service can help you secure your web and email services.

Place an order for the Jisc certificate service

Best practise certificate tips

As well as automating certificate management with tools like ACME and Ansible, it's essential to follow best practice to ensure the security and integrity of your certificates.

These tips contribute to a comprehensive approach to certificate management that minimises risk and ensures the continuous protection of your digital assets.

Wildcard certificates vs. single-domain certificates

Check whether wildcard certificates or single-domain certificates are more suitable for your use case. Wildcard certificates cover multiple subdomains, single-domain certificates offer greater granularity and minimise the impact of a compromised certificate.

Resources

Types of certificate validation

Understand the different types of certificate validation, such as domain validation (DV), organisation validation (OV), and extended validation (EV). Choose the validation level based on your security requirements and the level of trust you wish to establish with your users.

Resources

Domain and certificate renewal timing

Time the renewal of your domain registrations and SSL/TLS certificates to prevent service disruptions. When scheduling, consider factors such as domain renewal notifications, third-party dependencies, and certificate issuance lead times.

Resources

Certificate lifecycle management

Implement a robust certificate lifecycle management strategy. Include procedures for certificate issuance, renewal, revocation, and expiration. Audit and update certificate configurations often to maintain compliance with security policies and industry standards.

Resources

Monitoring and alerting

Set up monitoring and alerting systems. These can track certificate expiration dates, check certificate revocation status, and detect anomalies in certificate usage. Develop proactive measures to quickly address issues and minimise the risk of service disruptions.

Resources